TERMS & CONDITIONS
OUR RESPONSIBILITY
Homesafe is committed to providing secure, long-term housing solutions through our rent-to-rent agreements with landlords and social housing providers. Our responsibilities include:
• Ensuring that properties we lease from landlords are well-maintained and compliant with legal and safety requirements before being offered to social housing providers.
• Conducting thorough due diligence on all properties before entering into agreements, including property inspections, rental assessments, and compliance
While we strive for accuracy, any estimated figures related to rental income, property costs, or return on investment are for guidance only and should not be considered guarantees.
CUSTOMER RESPONSIBILITIES
For landlords and property owners working with Homesafe:
• You must provide all required legal documents to verify ownership and compliance with relevant property regulations.
• You must disclose any known structural or maintenance issues before entering into a lease agreement.
• You agree to allow Homesafe to manage the property according to our agreements with social housing providers.
For social housing providers partnering with Homesafe:
• You must ensure tenants comply with tenancy agreements and respect the property.
• You must notify Homesafe promptly of any maintenance or repair issues.
• You agree to follow our complaints procedure for any disputes and give us the opportunity to rectify any issues before posting negative feedback on public platforms.
CANCELLATION & REFUNDS
• If a landlord or property owner withdraws from a signed lease agreement before the start date, Homesafe reserves the right to charge an administrative fee.
• If a social housing provider decides not to proceed after agreeing to lease a property from Homesafe, a cancellation fee may apply.
GENERAL TERMS
• Homesafe operates in full compliance with all relevant housing and tenancy laws in the UK.
• We reserve the right to update these Terms & Conditions as necessary. Any changes will be communicated to our partners.
• By working with Homesafe, you agree to these Terms & Conditions.